Frequently asked questions
Here are some common questions about our Stud.
No. We welcome beginners as well as riders of all experience levels.
We welcome riders aged 6 years and above for riding lessons.
For younger children, we offer Self Ride experience under supervision.
Yes. All ladies hours are exclusively reserved for female riders and conducted by qualified female instructors.
Participants with medical conditions should consult their doctor and inform us before booking or participating in any riding activities.
Riders should wear helmet, long trousers and closed-toe shoes suitable for riding activities.
Yes. Riding helmets are available for the riders who do not have their own helmet.
Each session lasts 45 minut
sessions can be booked through WhatsApp or by contacting our team directly. New riders are required to complete the registration form.
All packages are valid for one month from the date of purchase.
Yes. Rescheduling requests must be made at least 6 hours before the scheduled session.
Missed sessions and no-shows are considered used and will be deducted from your sessions balance.
No. packages are non-transferable and may only be used by the registered rider.
All Payments for sessions, packages, facility rentals, and other services are non-refundable.
Please contact us and our team will be happy to assist you.